We only replace items if they are defective or damaged right before reaching the customer. We replace with the same item upon agreed time.
Kariakoo Mall offers a return and/or exchange within the first 5 days of your purchase, if 5 days have passed since your purchase, you will not be offered a return and/or exchange of any kind.
KARIAKOO MALL website help online shoppers make a safe purchase from online stores as platforms that help in buying and selling for vendors.